Why $0 Cost Installations Aren’t All They’re Cracked Up to Be

When it comes to $0 cost solar installations the old adage “free is expensive” can really ring true. There’s no controversy surrounding the fact in a free country businesses can put forward whatever kind of offer they want to the market, provided it doesn’t break any laws. But that doesn’t mean a lot of the offers out there are actually a good idea for you to take up. Unfortunately, many keen to get solar products at a cut-price cost have been stung by this reality.


It’s not hard to understand why. While most solar installers in Australia are quality businesses that seek to really deliver for their customers, unfortunately, there’s a small but noticeable number of operations that engage in some questionable practices. For any of our readers currently considering a solar installation, it’s important to know some of the issues that can exist surrounding $0 cost installations. 


A Cloudy Future With Low-Quality Solar 


Australia is right now in the midst of a massive solar installation boom. We’ve seen installation records broken from one year to the next. It’s held we have the highest uptake of rooftop solar globally. But sadly for no small number of Aussies who’ve encountered a dodgy installer, there’s been little cause for celebration. 


With a new rooftop solar system in place, you should be looking forward to all the benefits that can flow from having panels generating power on your rooftop. But for those who’ve gotten a low-quality rooftop installation from a questionable installer, a different journey can unfold. 


Often before long – and sometimes even immediately following – a low-quality rooftop installation, a painful process kicks off. One where the system fails to perform properly – and perhaps even at all! – and the installer is no help in addressing the customer’s concern. This can effectively leave the household stuck with a junker of a system. 


Sometimes a quality solar installer may be able to step in and help correct some problems. But often, the only way for a household with a low-quality solar product to have one that performs well is to simply rip out the previous installation and get a new one in its place from a quality solar installer. This is not a pleasant path, but it’s commonly the only option available if the customer is intent on (finally!) getting a solar installation that works properly.


Questionable and Quality Solar Installers Compared


There’s a number of signs to watch out for that could point to a questionable solar installer:


  • If $0 install offers are tied to low-quality products. 
  • If the business is flippant or disinterested when it comes to any queries about meeting electrical standards. 
  • Also, if the customer service is poor. 


Unfortunately if any of these signs – and certainly all of them together – are present, it’s an indication the solar installer could be sub-standard. 


By contrast, a quality solar installer will:


  • Offer quality solar products exclusively. 
  • Look to ensure their customer service is great all the way through – not only when they’re discussing a sale! 
  • Be happy to answer any questions. 
  • Be pleased to tell you about how they’re a Clean Energy Council accredited installer. 


Finally, if there are any issues that arise after the solar installation – and this can happen in very rare instances due to an installation mistake or a manufacturer’s defect that results in improper performance, leaks, or similar issues –  a quality solar installer will be happy to discuss the ways to try and address it.


Soltek provides quality brands, expert advice and consultations on solar solutions in Sydney for commercial and residential properties.


The Foundations of a Great Solar Installer


You may be tempted by a $0 installation because you are keen to get solar, but are finding the upfront commitments a challenge. If this is the case for you, it can be useful to learn about green loans. A number of them exist across Australia. They could offer you an avenue to explore in seeking to obtain a solar installation while avoiding the issues that can accompany a $0 installation offer.


At the end of the day, a quality solar installer will not cost $0. But that’s the whole point. We deliver excellent service and products. What we will not deliver is constant headaches and frustration to solar buyers. So in an industry where “free is expensive” can really ring true, a quality solar installer will always represent great value. 


Soltek Energy strives to achieve excellence in total solar solutions in Sydney and we focus on delivering the highest quality of professionalism to our customers. Contact us today!